Ggt99 Privacy Policy — Your information is completely safe with us

1 What Data We Collect

From the moment you create an account to every transaction you make, ggt99 collects certain types of information. This is done solely to provide you with the best and safest gaming experience — never to harm you.

We collect two main types of data:

• Information Provided Directly by You: Information you provide at registration — full name, date of birth, mobile number, email address, residential address, and identity document details.
• Automatically Collected Information: Information collected automatically when you use the platform — including IP address, browser type, device details, time spent on the platform, and activity logs.

For KYC (Know Your Customer) verification, we may also collect copies of your government-issued ID or passport. This information is used solely to confirm your identity and prevent fraud.

For financial transactions — deposits or withdrawals — we collect payment-related details such as your mobile banking number. However, card numbers and bank passwords are never stored on our servers.

2 How We Use Your Data

Ggt99 uses your data only for legitimate and transparent purposes. The table below provides a full breakdown of how we use your information:

If your data is ever used for a purpose beyond those stated above, you will be notified in advance and your consent will be obtained where applicable.

3 How long your data is retained

Ggt99 does not retain your data longer than necessary. Some information is kept for the duration your account is active, as well as for a defined period after account closure.

• Account information and gaming history: up to a maximum of 5 years onwards.
• Financial transaction records: due to legal requirements 7 years is retained.
• KYC Documents: After Verification 5 years onwards.
• Log files and technical data: up to 12 months।
• Marketing communication records: after you withdraw your consent 3 months।

Once the retention period expires, your data is securely deleted or anonymised in a way that makes identification no longer possible.

4 Information Sharing & Disclosure

Ggt99 never sells, rents, or shares your personal data for commercial purposes. However, certain information may be shared in the limited circumstances outlined below:

• Payment processor: Only the information necessary to complete transactions is shared with payment gateways such as Mobile Banking, Nagad, and Rocket.
• Law Enforcement Agencies: If we are required to disclose your information due to a court order or legal requirement, we will endeavor to notify you.
• Technology service provider: Trusted technology partners who support platform operations are granted limited data access under strict confidentiality agreements.
• Fraud prevention agencies: Your details may be checked against international blacklist databases to help prevent fraudulent activity.

Before sharing data with any third party, ggt99 ensures they meet equivalent privacy protection standards.

5 Cookies and Tracking Technologies

Ggt99 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and for core functionality. The platform cannot operate properly without these.
• Performance cookies: To understand which parts of the platform are used most — fully anonymous.
• Preference cookies: To remember your language, theme, and other preferences.
• Security cookies: To protect against CSRF attacks and other security threats.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6 Your Rights

As a ggt99 user, you have important rights over your own data. We fully respect and uphold these rights.

• Right to know: If you want to know what data we hold about you, we are required to respond within 30 days.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to deletion: You may request deletion of your data under certain circumstances.
• Right to portability: You can download your data in a machine-readable format.
• Right to Object: You may opt out of marketing messages or object to certain types of data processing.
• Right to Withdraw Consent: You may withdraw consent for marketing messages at any time.

To exercise any of these rights, please contact our support team. We will process your request in a timely manner.

7 Children's Privacy

Ggt99 is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.

If a parent or legal guardian becomes aware that their child has registered on ggt99, please contact us immediately. That account and all associated data will be promptly deleted.

Our registration process includes age verification, and we are always vigilant in preventing underage gaming.

8 Security Measures

Ggt99 uses multiple industry-standard security layers to protect your data. Even if one layer is compromised, the others will continue to keep your information safe.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-factor authentication: An extra layer of protection at login.
• Access Control: Only authorized personnel can access specific data.
• Regular security audits: Our systems are regularly audited by independent third-party experts.
• Intrusion Detection: Suspicious activity is automatically detected and blocked.
• Data backup: Your data is backed up across multiple secure locations.

In the event of a security breach, we are required to notify affected users within 72 hours and will take all necessary protective measures.

9 Third-Party Services & Links

The ggt99 platform integrates certain third-party technology services that help us improve the quality of our offering. These providers are bound by strict confidentiality agreements with us.

• Payment gateway: Mobile banking providers such as Mobile Banking, Nagad, and Rocket operate under their own privacy policies. Please visit their respective websites to learn more about how they handle your data.
• Game provider: Our platform features games from various game studios. Gameplay data may be shared with the relevant provider in minimal amounts.
• Analytics tools: Anonymous analytics data is used to improve platform performance.

Please note that ggt99 is not responsible for the privacy practices of third-party services. We recommend reading their individual policies before using their services.

10 Privacy Policy Changes

Ggt99 reserves the right to update this Privacy Policy as needed. When significant changes are made, we will:

• At least 14 days ago We will notify you via email or platform notification.
• The "Last Updated" date at the top of the page will be revised accordingly.
• A prominent banner will be displayed on the platform for any major changes.

Continuing to use the platform after any changes takes effect means you accept the updated policy. If you do not agree with the new policy, please contact our support team to close your account.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team directly:

• Email: [email protected]
• Response Time: Within 24-48 hours
• Support: 24/7 assistance in Bengali

Our support team handles all privacy-related requests with the utmost priority. Requests to correct, delete, or download data are fulfilled within 30 days.

For more information, please visit our FAQ Page or Terms and Conditions View page.